Sunday, August 28, 2016

At the moment....

...I'm a non-person.

A couple of weeks ago I decided I wanted to get a new state ID and went on line to see what sort of identification I would need to get the job done.  I should have taken care of this as soon as I moved but didn't. It just didn't seem that important.

So, after learning what was required I put together a file folder including A. A utility bill. B. A bank statement.  C. My voter's registration card. D. My old ID card. E. My social security card.  F. The only copy I've ever had of my birth certificate.  Boy, I thought I was ready for everything.

The DMV guy looks at all my papers and announces to my daughter that he is quite impressed with how prepared I was.  Then....he looked at my wrinkled, folded, torn, old...very old...birth certificate. He excuses himself and walks to a woman sitting in the back of the room and they discuss my certificate. As the two of them are walking back to where I'm standing I whisper to my daughter "Uh-oh, this can't be good."

It wasn't.

They told me my certificate was not good because it did not have 'the state seal', and there was no writing on the back indicating it was good for anything...actually it was good for nothing.  I was told I need to send for a certified certificate from my home state and then come back when I had it in hand.

Always one to obey the law, I sat about to obtain said certificate.

I went to my home state's official website, vital records department and there in the upper right hand corner there was a box that said if I wanted to get my certificate quickly I should 'click here' and before the dust could settle they would see to it I would get my certificate 'post-haste'.  Of course I wanted my certificate as quickly as possible...at the moment I'm a non-entity.  So, I filled out the application and sent off my credit card information and sat back to let them do their magic.

Here's the thing!

They informed me they needed my photo ID, and it had to have the same address as the one they were going to send my certificate. What???????  I informed them I had moved and I was trying to get an ID with my new address on it, but could not because I didn't have the required birth certificate.

Next they told me to send other documents to prove I live where I live.  I immediately scanned them into my computer and shipped them off along with a copy of their form saying I am who I am and I have not had someone else filling out this form.

Zip...off they go.

I get an e-mail telling me the documents were not legible.  Please send a photo ID.

For two weeks, I went around and around and around with these folks. I was ready to scream. Finally a light bulb came on and I decide to go on line and check these folks out. Oooooooh brother, do they have a bad, bad, bad reputation.  But, now my dander is up. I e-mail my home state's governor's office and tell them about this company.  Then I write the Vital Records department and tell them the same thing.  Finally I e-mail the company (who is still insisting they want a photo ID, and that the documents I'm sending are not legible) and tell them I don't believe them (because many, many, many other customers have been getting the same messages) and further I had written the governor and the vital records department of my home state telling them all about their 'shady' practices.  And, I just might visit a lawyer and start a class action suit against them.

Next morning I get the same form e-mail from them telling me I need to resend my documents.

AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!

Once I regain my composure I reply to their e-mail asking if they are even reading my e-mails, and tell them I am going to send them hard copies of my documents via USPS Certified Mail.  And, I did that immediately.  The people at my substation took care of this in a few minutes and gave me a receipt so I could track my envelop, which I did, every day, several times a day.  When I saw it reached their post office box I was daring them to tell me there was something wrong with the documents.

Lo and behold, the every next morning they tell me my documents had been forward to my home state's vital records department.  Gotta' tell ya', I didn't even e-mail them a 'thank you'.

In the meantime, I went back to my state's website and thought there has got to be a better way to get a certificate, so I scrolled down, down, down the page and there close to the bottom I was informed I could order certificates...by mail...at five different offices throughout the state.  Yeah, Buddy!!!!!! So, I filled out the exact same form the outside vendor had required me to do (without the photo ID) and sent that package out Friday afternoon.  I got a tracking number and already know the package will be delivered first thing this morning.

What an ordeal this has been.  Here's the lesson I have for you.  If you go to your home state and up at the top of the page you see a box that says if you want your certificate quickly order on-line. DON'T DO IT. Keep looking til you see where you can either walk in or order by mail. It's a lot cheaper and certainly a lot quicker.

Anyway, with a little luck in four to six weeks I should receive six copies of certified certificates: one from the 'quick' vendor, and five from the state's vital records department.  When asked by a friend why I ordered so many I replied, "So when I die my kids can prove I actually lived." Oh, and when I return to the DMV to get my new ID you better believe I'm gonna' take all six copies.


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